Privacy Policy

Effective November 4, 2026

On this page: Who we are · Information we collect · Cookies · How we use information · Email we send · How we share information · Where information is processed · Retention · Security · Your choices · Children · Changes · Contact

Who we are and what this policy covers

This Privacy Policy describes how Key Compliance Group, LLC (“Key Compliance Group,” “we,” or “us”) collects, uses, and shares personal information in connection with keycompliancegroup.com (the “Site”), our products, our email communications, and our other business activities. Please read it together with our Terms of Use.

This policy does not apply to information a client provides to us during an advisory engagement. That information is governed by the agreement for the engagement.

Information we collect

Information you provide. We collect the information you give us when you contact us, place an order, request a resource, subscribe to email, schedule a call, or ask about our services. This typically includes your name, contact details, job title, institution, and the content of your messages. Please do not send us nonpublic personal information about your customers, or other confidential information, unless we have an agreement in place that covers it.

Purchase information. When you buy a product, we receive order details such as your name, institution, email address, billing information, and what you purchased. Payments are processed by a third-party payment processor. We do not receive or store full payment card or bank account numbers.

Marketing Compliance Check. When you sign up for the Marketing Compliance Check, we collect your name, email, and institution type, and we use a cookie to keep you signed in. When you run a check, we process the marketing copy and files you submit to produce your results. We don’t keep submitted copy or files after your results are shown. We keep a record of each check, such as its date, the settings you chose, and the number of issues found.

Information collected automatically. When you use the Site, download files, or interact with our emails, we and our service providers automatically collect certain technical and usage information, such as IP address, browser and device type, pages viewed, the referring website, and the date and time of your activity.

Information from other sources. We may obtain business contact information, such as name, job title, employer, and work email address, from public sources and from business information providers.

Cookies and similar technologies

We use cookies and similar technologies that are needed to operate and secure the Site, and analytics tools that help us understand how the Site is used so we can improve it. We do not use advertising cookies, and we do not allow third parties to collect personal information about your activity on the Site over time and across other websites for advertising.

You can set your browser to block or delete cookies. Some features of the Site may not work properly if you do.

Do Not Track. There is no common industry standard for browser Do Not Track signals, and the Site does not currently respond to them.

How we use information

We use personal information to:

• provide, deliver, and support our products and services;
• process orders and payments, and send communications about orders, updates, and renewals;
• respond to inquiries and requests;
• send newsletters and other marketing communications, subject to your choices;
• contact professionals about products and services relevant to their work;
• operate, secure, maintain, and improve the Site and our business;
• enforce our Terms of Use and license terms, and prevent fraud and misuse;
• keep business, tax, and accounting records; and
• comply with legal obligations and protect our rights.

Email we send

We send transactional email about orders, downloads, updates, and renewals. We also send marketing email, including our newsletter to people who subscribe, follow-up email related to resources you request, and occasional business email to professionals whose work relates to our products and services.

Every marketing email identifies Key Compliance Group and includes a way to unsubscribe, and we honor opt-out requests as required by law. If you opt out of marketing email, we may still send you transactional messages about your orders and subscriptions.

How we share information

We do not sell personal information, and we do not share it for targeted advertising. We may share personal information:

• with service providers that perform services for us, such as website hosting, content delivery, and security; payment processing; email delivery; scheduling; data storage; business information services; business software and IT services, including artificial intelligence services that process content you submit to the Marketing Compliance Check; and professional advisors such as accountants and attorneys;
• to comply with law, legal process, or a government request, or to protect the rights, property, or safety of Key Compliance Group or others;
• in connection with a merger, acquisition, financing, or sale of all or part of our business; and
• with your consent or at your direction.

Some service providers, such as payment processors, may also use information for their own purposes, such as fraud prevention, as described in their own privacy policies.

Where information is processed

We are based in the United States, and the Site is intended for users in the United States. Information we collect is processed and stored in the United States and may also be processed in other countries where our service providers operate.

How long we keep information

We keep personal information for as long as we need it for the purposes described in this policy, including to provide our products and services, maintain business, tax, and accounting records, resolve disputes, and enforce our agreements. When we no longer need it, we delete it or keep it in a form that no longer identifies you. Deleted information may remain in backup copies for a limited time.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system is completely secure, and we cannot guarantee the security of information. If a security incident affects your personal information, we will notify you as required by law.

Your choices

• Marketing email. You can unsubscribe at any time using the link in any marketing email, or by contacting us.
• Your information. You can ask us about the personal information we hold about you, or ask us to correct or delete it, by emailing info@keycompliancegroup.com. We may need to verify your identity before we respond, and we may keep information where the law requires or permits it.

Residents of some states may have additional rights under state privacy laws. We will honor those rights where the laws apply to us.

Children

The Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will post the updated policy on this page and change the effective date above. If we make a material change to how we use personal information we have already collected, we will notify you on the Site or by email before the change takes effect.

Contact

Key Compliance Group, LLC
Utah, USA
info@keycompliancegroup.com