Order help

Your download page opens from the link in your order email. Each link works for 30 days and for up to five downloads.

Need the files again, or can’t find the email? Write to info@keycompliancegroup.com from the address you ordered with and include your institution’s name. We reply within one business day.

Updates: when a regulatory change affects a kit file, we email the updated file to the address used for the order.

Automatic renewal: update your card or cancel your updates plan in the customer portal (opens in a new tab).