Consumer Protection and Privacy Kit
The consumer protection and privacy documents nearly every product needs, whatever it offers. Built around how UDAAP, marketing, and privacy issues actually surface: in ads, app screens, disclosures, and complaints.
$895
Per institution. Fintech or Bank edition. Includes 12 months of updates.
FintechBankConsumer Protection and Privacy Kit
DOCXXLSXPDF
What’s in the Consumer Protection and Privacy Kit
- UDAAP policy, marketing, advertising, and social media policy, and a marketing review procedure with a reviewer checklist
- Electronic disclosures and E-SIGN policy with a consent disclosure
- Consumer financial privacy (GLBA and Reg P) and state privacy law policies, with GLBA and online privacy notices
- TCPA, CAN-SPAM, and Right to Financial Privacy Act policies
- Complaint management policy and complaint log
Every file, by edition
Where a bank and a fintech run a program differently, each edition has its own version of the document. Where the rule works the same way for both, one document covers both editions.
Fintech edition: 14 files
Governance and compliance management (1)
- Complaint Management Policy
Privacy and consumer communications (7)
- GLBA Privacy Notice
- Online Privacy Notice
- Consumer Financial Privacy (GLBA and Reg P) Policy
- State Privacy Law Compliance Policy
- TCPA Policy
- Commercial Email (CAN-SPAM) Policy
- Right to Financial Privacy Act Policy
Tools and maps (1)
- Complaint Log and Root-Cause Taxonomy
Consumer protection (5)
- E-SIGN Consent Disclosure
- UDAAP Policy
- Marketing, Advertising, and Social Media Policy
- Electronic Disclosures and E-SIGN Policy
- Marketing Review and Approval Procedure
Bank edition: 14 files
Governance and compliance management (1)
- Complaint Management Policy
Privacy and consumer communications (7)
- GLBA Privacy Notice
- Online Privacy Notice
- Consumer Financial Privacy (GLBA and Reg P) Policy
- State Privacy Law Compliance Policy
- TCPA Policy
- Commercial Email (CAN-SPAM) Policy
- Right to Financial Privacy Act Policy
Tools and maps (1)
- Complaint Log and Root-Cause Taxonomy
Consumer protection (5)
- E-SIGN Consent Disclosure
- UDAAP Policy
- Marketing, Advertising, and Social Media Policy
- Electronic Disclosures and E-SIGN Policy
- Marketing Review and Approval Procedure
Kit facts
| Editions | Fintech and Bank editions. Choose the Fintech edition if a sponsor bank holds your accounts, cards, or loans; choose the Bank edition if your institution holds the charter, including banks that sponsor fintech programs. Credit unions use the Bank edition. |
|---|---|
| Files | Fintech edition: 14 · Bank edition: 14 |
| Formats | Editable Word and Excel files, with PDF reference copies. No macros, scripts, or links to outside data sources. |
| Version | Version 1.0, regulatory content current as of October 2026. |
| Updates | 12 months of updates included. Each file shows the date its regulatory content is current through. |
| After the first year | Updates continue at $134 a year (15% of the kit price). Automatic renewal is optional, chosen at checkout, and can be cancelled anytime. You keep the files either way. |
| License | One institution, internal use. Edit the files, remove our branding, and share your adopted versions with your sponsor bank, examiners, and auditors. Read the Terms of Use and license. |
| Delivery | Download right after checkout; the link is also sent by email. Card or invoice; see vendor information for procurement teams. |
- Secure checkout Payment is entered on Stripe’s encrypted checkout. Card and bank details never reach our servers.
(opens in a new tab) - Immediate delivery Your download link appears right after checkout and is also sent by email.
- Receipt and invoice Stripe emails a receipt and an invoice in your institution’s name for accounts payable.
- Safe, standard files Word and Excel files with PDF copies. No macros, scripts, or links to outside data sources.
- Edition replacement If you receive the wrong edition, email us within 30 days and we will send the correct one.
Not sure which kit fits?
Try the two free tools and the sample pages first, or ask about advisory support for a full program build.